Rippling integration
Unify employee data and IT operations with Rippling. Pull workforce records, manage groups, process requests automatically.
What it connects
- Employee profiles, employment status, roles, and contact information from across your organization.
- Departmental structure, teams, and work locations to organize employees and route requests correctly.
- Employee groups and team memberships to identify who needs which tools and access levels.
- Custom field definitions and employee metadata to extend data beyond standard HR fields.
What it automates
- Create and update employee groups to manage access control and service entitlements at scale.
- Process leave requests to trigger compliance workflows and update ticket availability.
- Push candidates to onboarding queues to jump-start new-hire IT provisioning.
- Sync employee role and department changes to adjust access, routing rules, and cost allocations.
In practice
When Rippling onboards a new hire, STLabs auto-creates a group for their role, provisions their required tools and access, and assigns setup tasks to the IT team with the start date as the SLA deadline.
A Rippling employee submits a leave request; STLabs approves or denies it via workflow and temporarily suspends their service ticketing and app access until they return.
STLabs syncs Rippling's department and team data into the digital twin, ensuring all employee-to-team mappings stay current for ticket routing and escalation.
A team member transfers departments in Rippling; STLabs detects the change and automatically updates their access profiles, routing rules, and manager approval chains.
