Gusto integration
Sync Gusto employee, department, and location data to automate onboarding, offboarding, and team-aware IT request routing.
What it connects
- Employee profiles with names, emails, employment status, and manager relationships
- Department assignments and organizational structure for team-based routing
- Office and work locations tied to employees for location-aware access provisioning
- Job titles, compensation details, and employment history for role-based automation
What it automates
- Trigger onboarding tickets when a new employee joins Gusto
- Launch offboarding workflows when employee status changes to terminated
- Route IT requests to the correct support team based on employee department assignment
- Update access scopes and device provisioning based on job changes and location transfers
In practice
A new hire appears in Gusto; STLabs auto-generates tickets for laptop setup, email account creation, and system access, assigned to the right team based on the employee's department and start date.
An employee transfers to a different department in Gusto; STLabs reroutes their open tickets to the new team and updates their device access based on their new location.
A termination is recorded in Gusto; STLabs triggers an offboarding workflow to disable accounts, revoke VPN access, and recover equipment before the last working day.
STLabs uses Gusto department data to route new access requests to the appropriate team without manual ticket assignment, reducing request-to-assignment time.
