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Service management
that knows your people

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What changes

Resolve with full context,
not searching across tools.

Reduced requests

Empower employees to resolve issues before a ticket is ever opened.

50%+
of tickets resolved without agent involvement

Faster resolution

Gather the relevant context a ticket needs before anyone even looks at it.

Seconds
to run a workflow once all the context is captured

Fewer tools

Integrate with tools across your stack to access data and make changes.

One
platform for all the data and changes across your systems
The platform

Full-stack service management platform built to scale.

The AI-native platform that centralizes real-time context and control of your business in one place.

Workflows: Automation you can trust.

Described, not programmed
Say the outcome in plain language. STLabs assembles the steps.
Real code, versioned
Deterministic code you can inspect, review, and roll back.
Governed at every step
Policies set who can run what, with whose approval. The audit trail writes itself.

Ticketing: Understood on arrival.

Enriched on arrival
Who’s asking, their device, their access, and what changed, on every ticket.
Patterns, not pile-ups
Related tickets are clustered by cause and de-duplicated automatically.
Managed in bulk with AI
Cluster, manage, and resolve hundreds of tickets with natural-language prompts.

Axiom: Your company, mapped live.

Always current
Synced continuously from your identity, HR, device, and cloud tools.
Connected, not cataloged
Relationships, not records: who owns what, who reports to whom, what talks to what.
Open by design
Query it, build on it, or point your own agents at it. Never a black box.
How it works

Grounded in a live graph
of your whole company.

Three things make the difference: full context, kept live, and auditable at every step.

01

It sees your entire stack

Identity, devices, apps, cloud, and every relationship between them, all connected into one picture. No blind spots left to guess around.

DEVICESPEOPLEAPPSCloudIdentityMessagingKnowledgeCodeTicketingCRMHRData
02

The map stays live

Axiom keeps the graph in sync automatically as things change. Answers reflect your environment as it is now, not a CMDB from last quarter.

USESOktaSlackTeamsNotionMANAGED_BYJun-ho ParkPART_OFCTOEngineeringOWNED_BYNEW-LAP-00010AUS-MOB-00006MANAGESMarcus ValeNadia FerreiraTobias LundASSIGNED_TOINC-4821MEMBER_OFsec-oncalleng-allLondon OfficeAmsterdamHome · ReadingElena RocheCTOSYNCING
03

Every resolution is auditable

See the reasoning behind each fix, traced back to real context. Operators trust it, and it compounds, getting smarter every day.

EVALUATINGElena RocheCANNOT SIGN INReset passwordSCORE 0.72Temp accessSCORE 0.64New licenceSCORE 0.09NOT ENTITLEDDevice managed?COMPLIANT · 2m AGOMFA enrolled?Owner on call?ROTA EMPTYApproval on fileSeat availablePOOL EXHAUSTEDQuota check3 OF 25 USEDResolvedEscalate
Who it's for

The right data at the right time,
for every team.

Start in IT and extend to every function, on one platform with a single source of truth.

IT

Incidents, requests, access, and change, all resolved with full context.

People

Onboarding, offboarding, and everyday employee requests, handled end to end.

Legal

Contracts, approvals, and policy workflows with a clean audit trail.

Every other team

Finance, Facilities, Security, and more, all on one platform.

Security & trust

Enterprise-grade security by design.

SOC 2 In Progress

Controls in place. Certification underway.

Human in the Loop

AI escalates where needed. Every workflow is versioned and approvable.

Policy Guardrails

Natural language policies that AI agents interpret directly.

You Control the Pace

Start read-only alongside your existing systems. Expand to full automation, or a complete platform switch, on your terms.

Full Audit Trail

Every AI decision, workflow execution, and configuration change is logged and queryable.

Your Data Stays Yours

Isolated per tenant, encrypted in transit and at rest. We never train models on your data.

Your company is one of a kind.
Your service management should know it.

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