ADP integration
Sync ADP workforce data to automate identity updates, staffing changes, and department-aware ticket routing.
What it connects
- Employee names, hire dates, and current employment status from the workers database.
- Organizational departments and unit assignments that define reporting structures and cost centers.
- Worker demographic information including contact details and location assignments.
- Job titles, position IDs, and work location details for each employee assignment.
What it automates
- Update employee legal names in your IT systems when ADP records change.
- Sync business email addresses to keep contact records current as employees move roles.
- Maintain accurate employee profile photos from ADP uploads across service management tools.
- Refresh preferred name preferences to ensure respectful employee identification across systems.
In practice
New hire appears in ADP with name and start date; STLabs auto-creates onboarding tickets for IT access, device provisioning, and team setup, all routed to the correct department based on ADP's organizational hierarchy.
Employee transfers between departments in ADP; STLabs updates their support team assignment and refreshes access provisioning rules to match their new organizational unit.
An employee changes their legal name in ADP; STLabs synchronizes the update across all linked IT systems, ensuring identity records and email accounts reflect the change without manual intervention.
STLabs uses ADP's location and department data to route IT service requests automatically to the appropriate regional support team, ensuring faster resolution and better accountability.
