Service management that
knows your company.

STLabs is an AI-first service management platform built on a live Digital Twin of your organization. We help employees get requests resolved automatically, right where they already work. Our real-time graph connects people, apps, devices, and access, giving AI agents the context to act on what is actually true, not guesswork.

Build for leverage, not headcount
Reason, don't just retrieve
Earn trust through transparency
Ship what matters

New YorkHeadquarters
17Open roles
SOC 2Pursuing Type II certification

Team

Amit Agarwal

Founder & CEO

Before STLabs, Amit spent over a decade building and scaling enterprise platforms at companies where service operations were always the bottleneck. STLabs is the platform he wished existed.

Matt Jacobson
Board Director
General Partner at ICONIQ Capital. Board member at Datadog, GitLab, Relativity, and Braintrust Data. Led investments in Anthropic, Snowflake, CrowdStrike, and Braze.
Murat Bicer
Board Director
General Partner at CRV. 5x Forbes Midas List honoree. Seed investor in Datadog. Led investments in Iterable, 7AI, Outtake, Periodic Labs. Invests across AI infrastructure and security.
Archana Deskus
Advisor
Former EVP & CTO at PayPal. Previously CIO at Intel, Hewlett Packard Enterprise, Baker Hughes, and Ingersoll Rand.
Arvind KC
Advisor
Chief People Officer at OpenAI. Former Chief People & Systems Officer at Roblox, CIO at Palantir, VP of Engineering at Google, and early leader at Facebook.
Emilio Escobar
Advisor
CISO at Datadog. Two decades in information security across enterprises, startups, and government. Former VP of InfoSec at Hulu.