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Calendly integration

Manage Calendly invitations, memberships, and event types from service requests across onboarding and offboarding.

What it connects

  • Retrieve organization memberships to confirm who holds a Calendly seat.
  • Pull pending invitations to see who has not joined the organization yet.
  • Retrieve users, groups, and event types when scheduling questions come in.
  • Pull scheduled events when someone needs to check or cancel a booking.

What it automates

  • Invite users to your Calendly organization when they need scheduling access.
  • Remove users from the organization during offboarding to close their access.
  • Revoke pending invitations that were sent in error or are no longer needed.
  • Update event types and availability, or cancel scheduled events from a request.

In practice

  • A new account executive needs Calendly. After approval, STLabs invites them to your Calendly organization and tracks the invitation on the ticket.
  • When an employee leaves, STLabs removes them from the Calendly organization as part of offboarding, alongside the rest of their app access.
  • An invite went to the wrong email address. STLabs revokes the pending Calendly invitation and sends a new one to the right address.
  • A recruiter is out sick and asks to clear a meeting. STLabs finds the scheduled event and cancels it in Calendly on their behalf.

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