Dynatrace integration
Sync your infrastructure topology, track monitored entities, and automate incident response with Dynatrace's real-time observability data.
What it connects
- Hosts, services, applications, and process groups with their real-time properties and monitoring status
- Dependency relationships between infrastructure components, from hosts running services to applications calling downstream services
- Entity metadata including tags, management zones, and the moment each component was first and last seen
- Problems and incidents with their severity, affected entities, and full timeline for incident triage
What it automates
- Tag infrastructure entities to organize or flag them for further actions in ticketing or remediation workflows
- Close detected problems when root-cause fixes are verified, automating incident lifecycle management
- Add investigative notes to problems to build institutional knowledge about outages without leaving Dynatrace
- Create custom devices or ingest events to mark deployments and trigger downstream automation in change workflows
In practice
When Dynatrace detects a problem, STLabs pulls the affected hosts and services from Smartscape, automatically creates a ticket pre-populated with the component topology, and tags the involved entities for tracking.
A deployment event ingested from Dynatrace triggers a change workflow; if issues surface within 30 minutes. STLabs auto-links the incident ticket to the change and notifies the on-call team.
During an incident. STLabs enriches the support ticket with all related entities, the failing service, dependent applications, and underlying hosts, so responders see the full blast radius without manual investigation.
Post-incident. STLabs adds closure comments to Dynatrace problems directly, recording the root cause and resolution details in your monitoring platform for audits and future pattern recognition.
