Vidyard integration
Manage Vidyard user profiles, captions, and video sharing controls and look up users and videos from service requests.
What it connects
- Retrieve users, teams, and roles before a profile or access change.
- Pull videos and players when someone asks about a specific video.
- Retrieve video analytics when a team needs viewing data.
- Pull player embed codes and settings before sharing changes.
What it automates
- Update user profile fields such as name, job title, and calendar link.
- Enable or disable a player's embed to control where a video can play.
- Add, update, or publish video captions when a team asks for them.
- Create player access codes to limit who can watch a video.
In practice
- A rep's job title changes after a promotion. STLabs updates the title on their Vidyard profile so it matches their new role.
- A video was embedded somewhere it should not be. After approval, STLabs disables the player's embed so the video stops playing there.
- A customer-facing video needs captions for accessibility. STLabs adds the caption file and publishes it after the video owner approves.
- A manager asks who is on the sales video team. STLabs pulls the team's users from Vidyard and replies on the ticket.
