Mosyle integration
Apple device management at scale. Pull real-time enrollment, app, and compliance data from Mosyle into service workflows, lock, erase, or recover lost devices instantly.
What it connects
- Managed macOS and iOS device inventory with enrollment status, supervision mode, and last-check-in timestamps.
- App installation state across the fleet, showing which apps are deployed and active on which devices.
- User and device relationships, linking managed devices to their owners for assignment and ownership tracking.
- Device metadata including serial numbers, asset tags, OS versions, disk space, and battery status for asset management.
What it automates
- Lock a compromised device remotely to prevent unauthorized access while an incident ticket is being investigated.
- Erase a device when it's lost or stolen to protect sensitive data before recovery becomes impossible.
- Activate lost mode to locate a missing device on a map and play a sound to help students or staff find it.
- Clear passcodes and reassign devices between users or departments when devices change hands in a ticket workflow.
In practice
A teacher reports a missing iPad during class. STLabs activates Mosyle lost mode to play a sound and show the last-known location, helping staff find the device in minutes.
STLabs flags 40 shared classroom devices running outdated OS versions and auto-initiates a managed update rollout, tracking completion as devices check back in.
Security detects a compromised Mac on the network. STLabs locks the device remotely, prevents app installs, and creates a ticket for IT to wipe and reimage the device.
During device refresh. STLabs reads Mosyle enrollment and warranty data to identify devices eligible for trade-in, attaching serial numbers and purchase dates to the procurement ticket.
