Jamf integration
Real-time Apple device and user inventory with immediate remediation and security controls.
What it connects
- Mac and iOS device inventory with OS version, serial number, hardware specs, and storage
- User profiles linked to devices including name, email, department, and location
- Smart group memberships and configuration profile assignments across the fleet
- Security status including FileVault encryption, MDM enrollment, and management compliance
What it automates
- Lock or remotely erase lost or stolen devices directly from an incident
- Restart computers and renew MDM profiles to resolve configuration drift
- Clear failed or pending MDM commands to clean up the management queue
- Update device inventory and user records to sync changes from tickets into Jamf
In practice
A user reports a lost laptop. STLabs instantly triggers Jamf to lock the device, initiates a remote wipe, and notifies the security team without manual intervention.
During onboarding. STLabs validates that the new hire's MacBook is enrolled in Jamf with all required configuration profiles installed before closing the provisioning ticket.
An IT technician updates device ownership in a ticket. STLabs syncs the change back to Jamf inventory, keeping device-to-user mappings current across systems.
A spike in support tickets reveals devices on outdated OS versions. STLabs identifies the smart group, recommends a staged policy rollout, and tracks deployment completion through Jamf.
