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Meraki integration

Leverage Meraki cloud-managed network data for proactive infrastructure tickets and change control.

What it connects

  • Device inventory, firmware versions, and uplink statuses
  • Client connection data, signal strength, and usage stats
  • Security appliance event logs and content-filter reports
  • Network health scores and alerts from Meraki Dashboard

What it automates

  • Create tickets from Meraki Dashboard connectivity alerts
  • Schedule firmware upgrades via change-request workflows
  • Flag rogue APs detected by Meraki air marshal in tickets
  • Auto-assign network tickets by Meraki network/site tags

In practice

A Meraki access point goes offline at a branch office; STLabs creates a ticket tagged with the site location, affected client count, and dispatches a field technician.
Meraki Air Marshal detects a rogue SSID; STLabs opens a security ticket with the BSSID, signal strength, and location data for investigation.
STLabs tracks Meraki firmware versions across all sites and generates change requests when devices fall behind the approved release.
Client density on a Meraki AP exceeds capacity thresholds; STLabs proactively creates a capacity-planning ticket recommending additional AP deployment.

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