Blog
Product updates, company news, and perspectives on the future of service management.

PlatformJuly 22, 2026
Bring Your Own Agent: Introducing mcp.stlabs.com
AI assistants are where a lot of work now starts — but they're built for thinking, not doing. mcp.stlabs.com closes the gap: explore in the assistant you already use, then act in STLabs, with your permissions, your audit trail, and no shadow channel.

ArchitectureMarch 12, 2026
Graph Over Tables: Why We Built a Context Graph Instead of a CMDB
Every CMDB we've seen drifts from reality within weeks. We needed a data model that maintains itself, represents relationships natively, and lets AI reason about your environment — not just search it. Here's why we chose a graph.