Subprocessors
The third-party subprocessors STLabs engages to process data on our behalf.
Last updated: September 28, 2026
STLabs engages the third-party subprocessors below to provide and support our Services.
| Sub-processor | Processing Activity | Processing Location |
|---|---|---|
| Amazon Web Services, Inc. | Cloud infrastructure hosting | United States; EU regions where elected on Order Form |
| Google LLC (Google Workspace) | Identity, email, and collaboration | United States |
| Datadog, Inc. | Monitoring, logging, and metrics | United States; EU region where elected on Order Form |
| Slack Technologies, LLC | Internal communication, incident response, and customer support for use of the product | United States |
| Anthropic, PBC | AI analysis of ticket content and queries | United States |
| OpenAI, LLC | AI analysis of ticket content and queries | United States |
| Parallel Web Systems, Inc. | Web search and retrieval on ticket content to support ticket resolution | United States |
| TinyFish, Inc. | Web search and retrieval on ticket content to support ticket resolution | United States |